FAQ

Frequently asked questions

How long does processing & shipping take?

Please allow 7-14 days for making of the bandanas and 1-3 days for shipping in the U.S. and 1-2 weeks for International shipping. Shipping is from N.J., the closer you are the quicker shipping will be. West Coast will have a longer shipping time. COVID-19 is delaying these shipping times so please be patient! Reach out if there is any problems with your package.



Why is my order taking longer than expected?

The only reason bandanas would take longer than the expected time is if we are waiting on Logo Tags. Our Logo Tags are made in and shipped from Canada. Sometimes this process takes longer than usual, causing a slight back up in getting orders out.



Do you offer special promotions?

We offer free shipping on all U.S. orders and International orders $65+. Follow us on Instagram or like our Facebook Page to keep up to date on sales. Subscribing to our site will also keep you updated if we run any sales.



How can i become a Rep?

Reach out to us by clicking on the 'Contact Us' button and tell us you want to become a Rep! You will recieve a special discount code, first dibs on seeing new apparel and the chance to free products. Reps are always required to make their first purchase. Please do not ask us to become a Rep seeking free products. Please remember we are a small business and are not always in the position to hand out items. We frequently run giveaways on our Instagram where you can enter to win free products. You can also reach out to us on Instagram or Facebook. We are not always looking for Reps, you'll know when we are.



Do you accept returns or exchanges?

If your bandana is too small or too big please contact us and we will figure out a way to fix the problem ASAP!



What size Bandana is my dog?

You can always check the 'Ambassadors' Page to get an idea of how our 'dana's fit, but here is a list of average full grown dogs and their sizes! XXS - Chihuahuas, Cats, Teacup Dogs, Bunnies XS - Yorkies, Large Cats, Pugs, Malteses S - Beagles, Boston Terriers, Corgis M - Large Corgis, Petite Pitbulls, Boxers, Petite G. Shepherds L - Pitbulls, G. Shepherds, Petite Golden Retrievers, Samoyeds, Rottweilers, Aussies XL - Floofy Samoyeds, Golden Retrievers, Larger G. Shepherds, Great Danes, Berners XXL - Floofy Goldens, Some Danes, Floofy Berners, Some G. SHepherds If you feel your dog needs larger than a XXL, please don't hesitate to reach out! We have no problem adding extra room!!